Who are
we: Telephone Registration Department
Opening Script: Thank
you for calling CCAC’s Telephone Registration.
This is _______ , which credit card will you be using today?
Closing Script:
You will receive a confirmation letter in the mail, enjoy your class.
Open CCAC: https://datatel-ext.ccac.edu/msn
Full
Class/Wait List Procedure
CCAC INFORMATION
Website: www.ccac.edu
Information Line 412-788-7507 9am – 3pm (Use for General Questions)
Drop Class 412-788-7537
Name Change 412-788-7537
Help Desk (For MSN) 412-237-8700
Credit Courses 412-369-3700
Severe Weather 412-237-4520 or refer to www.ccac.edu for updates.
Support Services
Inquiry 412-788-7537
Motorcycle
Safety 1-800-845-9533 www.pamsp.com
Main Line 412-788-7546
General
Information and Catalog #1
Registration
#2 (MSN)
Billing/Refund
#3
Drop
Class #4
Pay
by Check #6 (or give the mail registration address)
Mail Registration CCAC Community Education
Registration
8701
Perry Highway, Pittsburgh, PA 15237
ACAD Programs Code:
950-Cont-Ed
Home Location Code: CE
Semester Code Format: (N)(year)(Session season) Ex:
N15FA
Season
Designations: Fall - FA
Spring
- SP
1st
Summer - FS
2nd
Summer - SS
County Codes: 1
– In County
2
– Out of County w/o College (Any county
3
– Out of State
4
– Out of County w/college (Beaver,
Colleague Pages: Section
Search - SECT
Registration
- ST-XREG
Batch
receipts - CRSC
Credit
Card Payment - CREN
Enter
Email - NAE
Full Class / Wait
List procedure
If a class is Full or
Closed we cannot register the student here. Please refer to one of the
following
Diana
Perugini 412-788-7537 or e-mail @ call-in@ccac.edu
Or
Jen Cowans
412-788-7352 or e-mail @ jcowans@ccac.edu
Select “I agree”
Log on using your CCAC user
ID and Password
Quick Tour: you can watch
Quick Tour, Close or click on do not show me again. I would suggest clicking on do not show me
again.
Your start up screen will be
blank so that you can choose the action you would like to perform.
Open
your cash account by typing CRSC in the form search field.
Enter
the current term (unless summer term due to the two different term codes) and
save
Type
ST-XREG in the form search field and type the name of customer (last, first)
Choose
the correct customer or add a new customer
If
the correct person is in the list click open
Verify all of the customer’s information, make changes
where necessary, make sure acad programs is 950-cont-ed
and Home Location is CE
Click
Save to move to the next screen
Enter
the course number/s the student would like to register for (N12FS YAI-210-1010)
Verify
the course information
Change
the Pay field to Y for yes
Use
the @ symbol to pull up the current customers information
Enter
the type of credit card and always say NO for “Card Present”. This will automatically bring up the payment
screen
Enter
the Card # Card Type and Expiration date.
Verify or add email address (if you are adding the email address save or
jot it down so you can add it to datatel)
Hit
the submit button and it will bring you back to this screen. Click on the Save button and the system will
give you a confirmation number
Type
NAE in the field search. Type the
customer’s name or @ sign (to call up the last student record you where in.)
In
the email address enter WWW then the email address
Type
SECT into the form search
Type
the course number use the section number (N12fs) and as much of the course
number you have. If the course does not
come up you can use part of the course number (N12fs YOL)
This is a list of the courses
that match your search.
Type
RSTR in the search field
Type
the course number in the lookup box
This
will show you a list of all of the students in a course.
